Frequently Asked Questions
How long does shipping take?+
Standard domestic shipping takes 5–7 business days. Express shipping is available and typically arrives within 2–3 business days. International orders take 10–15 business days depending on the destination.
What is your return policy?+
We offer a 30-day return window from the date of delivery. Items must be unworn, in their original packaging, and in the same condition as received. Visit our Returns page for full details on how to initiate a return.
What payment methods do you accept?+
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. All payments are processed securely with end-to-end encryption.
How does the AI recommendation feature work?+
Our AI assistant, Queenie, analyses your style preferences, skin tone, and occasion to suggest pieces you will love. Queenie is designed to be an honest shopping companion — she will never push a sale and will always give you her genuine recommendation.
How do I find my ring or bangle size?+
You can use our interactive Size Guide which offers AR-based measurement, a reference object method, or a printable sizing chart. Visit the Size Guide page from the main menu to get started.